Frequently Asked Questions
Is There A Waiting List?
Yes. Waiting times depend on case classifications
and may vary depending on the region of Wiltshire the prospective client
lives in. However, Community 4 aim to keep their waiting times to a minimum
and offer telephone support for prospective clients on the waiting list.
How Do I Refer Myself?
Referrals can be made online using our secure online form. Simply complete
the form then press the 'Submit" button at the end of the form. Your
referral will be sent to us by email and a confirmation copy will be sent
to the email address you included in the Agency details. Or you can download
a PDF copy, fill in the application and post it to us.
Do I Need To Come To You?
No. We will make an appointment to visit you
in a suitable place and convenient time and location.
Will It Cost Me Anything?
No. Community 4 is a free service available
to anyone who fits our eligibility criteria.
When Can I Contact you?
Our office hours are 9am to 5pm Monday to Friday.
Do You Keep Records About Me?
Yes. However, Personal data is subject to provisions
of the Data Protection Act 1998. Data will not be shared with third parties
unless we are required to do so by law. Data may be used to help us monitor
our services. Further information will be given to you by your support
worker, or see the privacy statement on this website. See our Privacy
Statement for further details.
Is The Information Confidential?
Yes. Everything you tell us is confidential.
We will not share this information with anyone without your consent, unless
we have reason to believe that someone is in danger or a criminal offence
is being committed, or we are required to do so by law. We will share
some statistical information with our funders.
© 2010 Community4